Brisbane mother Kirsty McDonald has slammed Ticketek after she was told she’d have to purchase her 4-month old son a ticket to bring him to Ed Sheeran‘s show.
As ABC report, McDonald is currently breastfeeding her son Leni and refuses to bottle feed due to a lip tie. She bought tickets to Sheeran’s now sold-out Brisbane show when her son wasn’t even born yet but has now been told she can’t bring him unless she buys a ticket.
“There is no free on the knee for this event — all patrons must have a ticket,” they wrote to her after she enquired.
She’s labelled Ticketek’s response “ridiculous” and said she was “quite angry”.
“They might have their reasons, but they didn’t give me any reasons. It was short and sharp,” she said.
She further said that she’s been allowed to take him to sporting games including Rugby League and “assumed” it would be okay for Sheeran’s show.
“He’s not taking up much room,” she said.
The company touring Sheeran Frontier Touring has defended the decision citing safety reasons.
“Part of the reason that we require people to have a ticket is knowing exactly how many people are in the venue, which is primarily for a safety reason,” they told the ABC.
They also discouraged punters bringing children of a similar age to concerts because of “loud noises”.
As the event is now sold out McDonald is unable to bring Leni to Sheeran unless she purchases a resale ticket at an “exorbitant price”.
Adelaide mother Sarah Lehman has responded to McDonald’s story saying that she had no issues bringing her 6-month old baby in without a ticket.
“I would be furious if I was her … I’m really angry,” she said.
Sheeran is due to play in Brisbane on Tuesday and Wednesday next week.
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